Clear signal

Ensuring Clarity & Safety at Scale

1,500 ships navigated radical restructuring with zero impact on safety or productivity.

The Challenge:

A global undersea engineering firm faced a high-risk communication challenge: a radical restructuring of pay and pensions had to be announced simultaneously across 1,500 ships worldwide. The risk was enormous — confusion, mistrust, or distraction could compromise not only productivity but also safety.

The InterAct Experience:

  • YES designed an interactive media-based programme, accessible both online and offline.
  • Comic book–style animated scenarios illustrated sensitive conversations in a relatable, engaging way.
  • Online Interactive Training equipped leaders with practical behavioural tools to communicate clearly, avoid false promises, and maintain trust.
  • A downloadable conversation template ensured consistency across thousands of personnel.

The Results:

✅ Seamless rollout with clear, consistent communication at scale.
Zero impact on safety or productivity during the transition.
✅ The approach was expanded to embed values-driven behaviours across the organisation.

“This wasn’t just communication — it was clarity under pressure. It kept our people safe, focused, and confident.”

If 1,500 ships can navigate radical change without losing focus, what clarity could your organisation create under pressure?